You just finished that Blizzard, the fries were hot, and the staff even remembered your name. Nice, right? Now imagine getting a free Dilly Bar just for telling Dairy Queen how it went. That’s exactly what you can do by visiting www.mydqexperience.com. DQ wants to know how your visit was — and they’re giving out a little thank-you for your time. It’s a short survey about your recent trip to any participating DQ location. When you finish it, you get a validation code to redeem for a free treat.
This guide breaks down exactly how it works — step by step — along with tips, rules, and a heads-up on what kind of questions you’ll be asked. It’s easy, quick, and hey — who doesn’t want free ice cream?
Why Is Dairy Queen Asking for Feedback?
Here’s the thing: big chains like DQ operate thousands of locations. Even if the company sets high standards, it’s hard to know what’s happening at every store. That’s where you come in.
The MyDQExperience Survey is DQ’s way of hearing directly from customers. Whether something went great or not-so-great, your input helps the company learn what’s working and what needs fixing.
They use the feedback to:
- Identify outstanding team members
- Improve food consistency and service
- Fix recurring problems (like long wait times or incorrect orders)
- Update training and store policies
Even small comments can lead to better experiences for everyone. And in return, you get a Dilly Bar. Not a bad trade.
What You’ll Get for Completing the Survey
So what’s in it for you? Once you finish the survey, you’ll get a validation code you can use to grab a free Dilly Bar at your next visit. That’s a chocolate-dipped soft-serve classic — and yes, it’s as good as it sounds.
Here’s how it works:
- The reward will be shown after you complete the survey
- Write the code down on your original receipt
- Take that receipt with you on your next visit and hand it to the cashier
- They’ll give you your free Dilly Bar right there
Just make sure to redeem it within 30 days, and don’t forget — the offer might vary slightly by location. Some stores may give you a discount or a different item instead.
What You Need to Take the Survey
Before you dive in, let’s make sure you’ve got everything you need. It’s a short list, but it’s important:
- A recent Dairy Queen receipt with a 10-digit survey code
- Access to a phone, tablet, or computer with internet
- You’ll need to take the survey within 3 days of your purchase
- Be at least 16 years old
- Able to read and respond in English, Spanish, or French
- Also, only one survey per receipt is allowed. And if you or a close family member works at DQ, you’re not eligible to participate — gotta keep things fair.
What Kind of Questions Will You See?
Don’t worry — the survey isn’t long or complicated. You’re just rating how things went. Most questions are multiple choice or scale ratings, but a few give you room to leave comments if you want to share something specific.
Here are some examples:
- Was your food made correctly?
- How clean was the store or drive-thru area?
- Were employees friendly and helpful?
- Did you get your order quickly?
- How satisfied were you with your visit overall?
- Would you come back or recommend this DQ to a friend?
They might also ask if it was your first time at that location or if you faced any issues.
Tip: If something stood out — good or bad — mention it in the comment box. That kind of detail is what helps stores improve.
Step-by-Step: How to Take the MyDQExperience Survey
Here’s the full process from start to finish:
Step 1: Keep Your Receipt
Check for the 10-digit survey code. It’s usually printed near the bottom.
Step 2: Go to the Survey Site
Head to www.mydqexperience.com. You can use any device with internet access.
Step 3: Pick Your Language
You can take the survey in English, Spanish, or French. Select the one that works best for you.
Step 4: Enter Receipt Details
Input the 10-digit code. You might also need to enter the date, time, and amount spent.
Step 5: Answer the Survey Questions
Respond based on your actual visit. It should only take 5–7 minutes to go through everything.
Step 6: Get Your Validation Code
When you finish, you’ll see a unique code. Write it down on your receipt — there’s often a blank space just for this.
Step 7: Redeem Your Reward
Bring the receipt with the code to any participating DQ. Show it to the cashier to get your free Dilly Bar.
Tips for a Smooth Experience
- Do it soon — Survey codes expire quickly (within 3 days), so don’t wait.
- Be honest — Your answers help DQ improve, and they really do review the feedback.
- Write neatly — If the cashier can’t read your validation code, you might not get the treat.
- Watch for location-specific offers — While most give a Dilly Bar, some stores may have different promotions.
- One code per visit — Don’t try to use the same receipt twice — it won’t work.
A Quick Look at Dairy Queen
Dairy Queen (or DQ) has been around for over 80 years. It started in 1940 in Illinois with one soft-serve shop and grew into a massive international chain with thousands of stores.
While DQ is famous for desserts like the Blizzard, Dilly Bars, and dipped cones, many locations also serve full meals — think burgers, chicken baskets, and fries.
Their goal has always been simple: make people happy with food that’s fast, fun, and consistently good. And for the most part, they’ve done just that.
Have a Question or Need Help?
If something’s not working or you have a question about your reward, here’s where to get in touch with Dairy Queen:
Website: www.dairyqueen.com/us-en/Contact-Us
Phone: 1-866-793-7582
Mailing Address:
International Dairy Queen, Inc.
8000 Tower, Suite 700
Bloomington, MN 55431, USA
You can also visit their website to find store locations, check the menu, or view current promotions.
Final Thoughts
If you love DQ (and let’s be real — who doesn’t?), then filling out the MyDQExperience survey is a no-brainer. It’s free, takes just a few minutes, and you’ll walk away with a Dilly Bar for your effort.
Even more importantly, your feedback helps make sure Dairy Queen keeps delivering good food, friendly service, and clean, welcoming spaces.
So next time you grab a Blizzard or a burger, don’t toss that receipt. Visit www.mydqexperience.com, share your thoughts, and enjoy your well-earned treat.
References
Why only 15 days?? Was really disappointed when I did my next survey and it would not let me. Now we not only have to be aware of then 3 day window but also a 15 day window!! Rip off
Your staff is short changing customers on the portion of soft serve on a large cone. We questioned her portion and she was rude saying it was the correct amount. We stop by almost every week for 2 large soft cones and have a pretty good idea as to how much we should be receiving. There was only 3 inches of soft serve on top and the cone was empty. I could literally push what little there was on top into the cone leaving me with nothing on top. Very disappointed. Kindly correct.
Date: July 17 2025
Location: 904 8th Street, Brandon, Manitoba, Canada R7A 5C1
Order ID: AAAR4M3UNEAX
I want to thank the DQ at, 402 North Main in Lansing Ks, especially Ryan and Justine for their help in making my husband’s birthday celebration a huge success. He loves heath bar blizzards, and I ordered one large blizzard for him (which I attached 2 candles) and 60 mini blizzards for the guests. He blowout the 2 candles (we sang happy birthday) and everyone had a choice of either heath bar or Oreo blizzards. The blizzards were perfect and kudos to Ryan and Justine for a successful birthday party.
Fantastic visit….the staff is always smiling and ready to do anything I ask 🙂 I love our location here in Elizabethton. Kudos to Katie and crew m!!
I’m here to do the survey. Had to find it. Please read my comment above.
I had a lovely experience today at the Dixie Road DQ in St. George, UT. Unfortunately, your DQ Experience website will not take my code provided by your system on my receipt. I want my free Dilly Bar. I keep doing these surveys IF and WHEN your system will let me in.