Bjs.com/feedback is an online survey based on the idea that customers should easily and quickly provide feedback on their experience. Bjs Wholesale Club offers consumers the chance to win a $500 BJs gift card through a sweepstakes competition in exchange for their candid comments, which they may use on their next visit to one of their locations.
The BJ’s Wholesale Club survey is presently open and available at bjs.com/feedback. BJ’s Wholesale Club wants to hear everything about your shopping experience. You will be enrolled to win a $500 gift card as a gratitude token for the effort and time in giving your valuable feedback.
Why BJ’s Customer Feedback Survey at bjs.com/feedback?
The entire business revolves around customers, and your likes and dislikes help the brand create the products and services it offers, your voice matters. So here’s your chance to take part in a customer satisfaction survey at bjs.com/feedback and to help the company better serve you and millions of other customers nationwide. The creators of the BJs Feedback survey recognise the value of your time, which is why they are excited to offer you the chance to enter the BJ’s Wholesale Club sweepstakes and win a $500 BJ’s gift card in exchange.
BJ’s in a nutshell
BJ’s Wholesale Club Holdings Inc., also known as BJ’s, is an American warehouse club with 216 locations and 136 petrol stations. It is a membership-only club chain based in Westborough, Massachusetts, that was formed in 1984. The company’s name was chosen from the initials of the company’s president’s daughter, Beverly Jean Weich. The majority of its locations are in Ohio and Michigan on the east coast of America. It was founded by the discount chain Zayre, which eventually merged with TJX enterprises. TJX left the warehouse sector in 1989, and BJs became Wuban Inc. It became an independent firm in 1997.
BJ’s offers member pricing, which includes savings and a variety of other perks. Non-members may be charged a premium of 5-15 per cent, but if they choose to purchase a membership, the surcharge will be repaid within seven days. Car rents, gas garages, an optical department, gas, home heating oil, and vacation packages are among the services available to members. In 2007, it shut down its pharmacy department.
After completing the BJ’s Customer Satisfaction Survey at bjs.com/feedback, you can win one of the following prizes:
Participants who complete the survey successfully will be placed into a contest for a chance to win a $500 gift card.
BJ’s Customer Feedback Survey Rules and Requirements
- Users must have the following items to participate in the online survey: Club, Register, Transaction ID, Cashier, and Date data on a BJ’s shop visit receipt.
- To access the internet, you’ll need a device with enough internet connectivity.
- Basic linguistic skills in English or Spanish are required.
- There is no way to boost your chances of winning the sweepstakes by making a purchase or payment. As a result, no shopping is required to participate in the online survey or contest.
- Only legal residents of CT, DC, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, OH, PA, RI, SC, VA, and VT can enter the promotional contest.
- To be eligible to enrol on the sweepstakes, you must be at least 18 years old.
- The prize for the Sweepstakes is non-transferable. That is, customers will not be allowed to exchange their winning gift for cash or any other form of compensation.
- The insane contests are not open to BJ’s Sponsor, their respective directors, employees, executives, and agents, as well as their family relatives.
- You may only enter once a month.
- There is a monthly limit of one entry per outer stamped envelope.
How to Participate in the BJ’s Feedback Survey to Fetch the $500 gift card Reward?
Once you are all set with the requirements and have met all the eligibility, you can participate in the BJ’s survey.
There are two means by which you can participate in the BJ’s feedback survey.
Online Method
The following is step-by-step guidance to complete the survey found at bjs.com/feedback:
- First, choose between English and Spanish as your desired language, then click Next.
- A thank you note will appear on the screen, along with the URL for the official sweepstakes rules. If you want to read the regulations, do so and then move on to the next step.
- You’ll be asked if anyone in your immediate family works for BJ’s. If No is the answer, move on to the next stage.
- You’ll then be asked if you have an original receipt from a recent visit. If you answered yes, move on to the next step.
- Now you must enter the transaction details, date, and any other required information from the BJ’s shop receipt.
- You’ll be asked a series of questions about the things’ quality, service, discounts, and other topics.
- Finally, enter your contact information, including your first and last names, complete address, phone number, and email address, and then click Next.
- To join the sweepstakes for a chance to win a $500 Gift Card Monthly, select the Submit option.
Entry via Mail
On a plain piece of 3′′ x 5′′ paper, write your full name, residence, ZIP code, date of birth, and daytime and evening phone numbers for a mail-in entry. And send it to the address on the envelope.
What are the Questions from BJ’s Customer Survey?
When you participate in the BJ’s Survey, you will be asked a variety of survey questions, such as:
- Cleanliness of the store
- You must rate the level of satisfaction with your visit to the store.
- The quickness with which the store provided service.
- Were you hampered in any way during your visit to the store?
- Whether or not they enhance the management of the store?
- The product’s quality and availability.
- Would you like to make any variations to the store?
- Whether or not the consumer is happy with the price
- The employees’ level of client service.
- Experience from a recent trip to the supermarket.
BJ’s Survey Rewards
You will be included in a monthly BJ’s sweepstakes drawing to win a $500 gift card if you complete the online survey at BJs.com/feedback. If you finish the survey without purchasing anything or entering by mail, you’ll win a $500 BJ’s gift card. Either strategy has an equal likelihood of success.
You have two choices to participate in BJ’s feedback survey. We’ll go over both strategies in detail. So hang in there and first complete all of the survey’s requirements at bjs.com.
BJS.com/Feedback FAQs
What is the purpose of Bj’s customer satisfaction survey?
The purpose of the BJS feedback survey form is to determine whether bj’s products and services match the customers’ requirements. In exchange for providing honest and genuine comments, the company plans to offer our consumers a monthly entry into a competition where they can win a $500 gift card.
What are the advantages of filling out BJ’s customer feedback survey?
Customers who leave honest reviews and thoughts will be entered into sweepstakes for a chance to win a $500 gift card, which they can use on their next visit to the store.
What should be the requirements for taking part in Bj’s customer satisfaction survey?
The interested party must be a legal resident of the United States of America who is at least 18 old and has a cash receipt with an invitation number. Other requirements are listed in the section above on rules and regulations.
Where can I get answers to my questions about Bj’s customer satisfaction survey?
To get answers to all of their questions, clients can call Bjs’ customer service phone. Bj’s store toll-free number is 800-257-2582. Guarantee to respond to any of the questions as soon as possible.
How can I Contact BJS for resolving any Queries?
- Official Website BJS feedback:bjs.com
- Phone Number: 800-257-2582, (774) 512-7400
- Address: 25 RESEARCH DR, WESTBOROUGH, MA, 01581-3680 United States
Final Thoughts
The BJ’s Customer Satisfaction Survey at BJS.com/Feedback is an excellent way for club members to win a $500 BJ’s Gift Card simply by providing feedback and suggestions about the company’s stores. In turn, the company will try to improve its operations by focusing on the improvement aspect to serve customers better than ever. I hope this article has helped you in completing the BJS feedback Survey. Feel free to post your queries and comments, and stay tuned for more offers and surveys from your favourite brands.
Great service Everything I needed was there and great prices
I have been a member and coming to Bj’s in Woodbridge, va for years
gratefully
Durdana, Customer Service is still there friendly and helpful as ever!!
I always enjoy shopping at BJ’s :wide isles and plenty of verity of products. Looking for gas discount products. Fair prices . Customer service and checkout workers are always pleasant
Customer service is great. The response is quick and polite. At checking out and a question rises the people are quick to respond. You couldn’t ask for more.
Good products at good price. Cannot beat gas price anywhere in town.
My first visit to Newburgh store found it to be clean and employees very helpful
I tried using some of your coupons some took some didn’t I thing you should just lower your prices or give all members the discount
I got a great experience with the cashier. Great customer services too! The Bj’s location in Fairfax Circle, VA
Great Store ! Gas prices are great ! store is clean and very friendly . Good parking area , and good sales.
Just left the new bjs in Commack NY. So happy to have in my community. Manager Deb who I remember from the Islandia store was a pleasant surprise to see. She is always helpful and knowledgeable with outstanding customer service . My shopping experience was very pleasant shelves were stocked neatly. Everyone was eager to be of help. My experience at the deli counter was the best a lovely woman who made sure I was satisfied with the cuts of the coldcuts a real conscientious worker. I wish I could remember her name. Overall great experience
I luv shopping at BJ’s got everything I need and some great service everybody should shop at BJ’s
great place to shop
I love shopping at BJs. It saves me money and from shopping on a weekly basis.
The store always has a good stock and a variety of items.
I have been a BJ’s customer for years, I have been extremely happy with everything I have bought and everyone in the store has been so kind and helpful. I will always be a loyal customer. Thanks for all you do to make our shopping wonderful.
I have been a member for over 5 years. I love shopping at BJ. Always recommending others to join. The store is very clean. The CSR are nice and very helpful.
Always shop at BJs and have a wonderful experience with low prices, bargain items and a variety of products and services
02/05/22 entering new store in Lansing Michigan . Was greeted very friendly , my husband and I have Sam’s club membership too . we love the fact that its closer to our town . Also we like the prices . Cashier458385 was very good on telling us about the membership that Bj’s had to offer . we sure will be coming back .we sign up for your service card
It’s always a pleasure to shop there
I shop at the Taunton,MA BJ’s. It is so easy to get to and park right off Route 495.
I can always find what i want and need. It is a clean store and very user friendly.
The store was clean, Employees are willing to go the extra mile To give great customer service. Just a great atmosphere when you shop there.
I like the large selection of items and reasonable prices. BJs is located close enough to me to reduce time spent getting to market.
Service is always friendly and helpful, there is a large selection of items with reasonable prices. I like the organic items which costs much less than an average grocery store.
best value for your money. love bjs
I’ve been shopping at Bj’s for the past 20 plus years and love the place. the staff is always very helpful no matter what. never had a bad experience shopping .
One stop shop !
BJ’s has the best prices, along w/the coupons I know I’m getting the most from my buck! Their employees are wonderful, helpful and caring.
Today, two employees, in the Waltham Store were so helpful to me; I was confused, unhappy and they made my day so simple and wonderful!
Their names are Shakeh & Drew!
I want to say thank you so very much to them! BJ’s is very lucky to have two such caring, kind helpful employees!
BJ’s has the best prices, along w/the coupons I know I’m getting the most for my buck! Their employees are wonderful, helpful and caring.
Today, two employees, in the Waltham Store were so helpful to me; I was confused, unhappy and they made my day so simple and wonderful!
Their names are Shakeh & Drew!
I want to say thank you so very much to them! BJ’s is very lucky to have two such caring, kind helpful employees!
I Always Get Excellent Service At The Gainesville, Virginia lLocation
Manchester, CT BJs is one of the most organized stores that offer the consumer the ability to find items that are on your list as well as those that are not. I luv the Deli Dept. Prices are excellent; staff are always polite and allows the consumer to make additional selections if one forgets a last-minute item.
I love this club. It is better then any of them.
I love shopping at BJs they are the best.
Shopped today At The B’J In Fredericksburg very nice Assistance
in all departments been a member for awhile thanks for giving us
an opportunity to have a b;j close by..
BJ’s is the only place I can find my stuffed cherry peppers. Yum Yum
Just wanted you to know that the employees at the BJ’s in Middletown, RI are the best group of employees I have ever seen as a whole. They are always cheerful, good attitudes, helpful and converse with customer’s easily. Two people who stood out to me are Reese and Cashier 464638, I couldn’t remember her name by the time I got a chance to sit down and type this. I apologize because she was so sweet and helpful.
I really like shopping there not only because I save money but going there is always a pleasant experience.
I have always enjoyed shopping at BJ’s. I miss a prior supervisor, who is not there anymore. She was wonderful. The prices and especially the coupons are great. Some major brands are pretty high, for example paper towels. But mostly everything I need in bulk is great. We recently joined Cosco due to their hearing aid purchasing prices, and noticed that their location in Concordville, PA seems so modern and beautiful. Everything there seemed cheerful, bright, inviting and clean. Our BJs store in Springfield seems old and dirty, less inviting, less modern. Actually, it seems run down. I think it would be advisable for you to improve the condition of the store. Cosco is close by and will attract your customers. FYI. Thanks for the chance to suggest this to you. Anne Bush
Staff very helpful.
Was really not happy with this last visit…. No cashiers working so had to use self checkout…. I don’t like this and it’s not my job …. So I was helped by an assistant and when it came time to redeem vouchers and pay the machine wouldn’t go any further….. she had to take everything to another register….. next time there’s no cashiers I’ll leave the cart and go join Costco
like other opportunities I Fund what I was looking for at Bj’s and the customer services was nice and kind.
The gas prices are great, the attendant is pleasant & helpful. Thank you .
keep up the good work!!! Your gas prices are greaaat & the attendant was very helpful & pleasant.
Good prices and very wide selection of items across the board.
Spacious and easy to navigate store.
I love the BJ club in Pineville NC. Charley , the greeter/checkout person is outstanding, Laslia Berrell Shea , the cashier is amazing and goes beyond her work to provide amazing customer service. Please thank both for their excellent customer service.
Every time I have purchased all of my items everything has been where I could find everything I needed.
I have been a BJ customer for years I love BJ for I can find everything I needed at one place.
Quality has been great has far as meet food and fresh Vegables Produce has always been so fresh.
I would shop at BJ all for all my needs.
My shopping experience at Bjs is always very satisfying. All products are very fresh. The staff is friendly and helpful. Vitamins at a good price and coupons when we buy more.
Cashier was very helpful.
I enjoy shopping at the Hampton VA BJS especially to seeKayla W. Working every costumer in the store floors her line know why she takes her time with each costumer and make sure they do not miss any coupon and you know the crazy thing about it 😜 😉 I have never heard a costumer complain while in her line no matter how long it be that patiently water. 😉
I love this store
I have been very disappointed with BJ’s. Pay all my bills online or thru my bank before due date, but seem to have a problem with BJ’s posting on time. When I inquired with Comenity Bank, I was told I would need to pay at least 14 days before due date for payment to be posted on time. I find that a little ridiculous as no other company requires that. If BJ’s is out of an advertised item, I was told just yesterday they will not honor coupon if item comes in after 10/12 expiration of coupon. The staffing is slim to none at my store and the app only lets you pay 3 different ways, select coupons, or deli while in the store. No way to locate an item in the store on the app. Outside the store, the item can be brought up but no location is given. BJ’s cashiers are really friendly and always apologizing for the bank issues and poor staffing. The gas prices are good, but I’m not sure they are worth the hassle of the membership fee. The bank website/bill payment is not always available. There are many issues that need to be addressed to keep customers in my area. Large number of retirees who are most dissatisfied. This level of unsatisfied customers was confirmed to me by one of the customer service staff at BJ’s headquarters today. I do hope they can iron out their many issues in my area.
We have been a member of BJ’s for about 4 years since moving to the Delaware area. The Millsboro store is very clean, well stocked. Every employee that we have encountered is very friendly. We tried the self checkout & had a little difficulty but Employee Justine came to our rescue a few times & was able to troubleshoot & solve our problem. Thank You Justine for your kindness & patience & professionalism.
Bjs has great prices!!
Great prices and value.
we really like bjs quality and selection.
Dawn handed me a BJ’s note asking me to comment on her service. I found her helpful twice with the register was bungling my order. Many thanks from Syracuse, NY BJ’s.
I always have to go up and down every isle, I don’t want to miss anything. There’s always something new as well as my favorites.
I really appreciate the discounted gas prices.
I always have had a great experience at the BJ’s in Abingdon, Md….the employees are always ready to help and if they can’t they’ll find someone. I would like to tell you one in particular….when there was the crisis with the baby formula, one of your employees helped myself and two other shoppers find formula…the employee looked on top of the high shelves above and even searched in the back storage area….he couldn’t find none but went above and beyond to help us look….no one at the store knew what this gentleman did but I just wanted you guys to know….he rocked!!!
This site was informative but when I got to the Language Selection section it would not let me check it!
The whitefish in the case was expired by a week . The bakery department employee gave me MEGA attitude and WOULD NOT get me what I asked for. Manger would not come out to discuss—SANAWAR SINGH. Maybe he was busy but the associate manager did and she went back and got me frozen bagels. From the time I asked for the manager to the time I got my bagels was 20 minutes—should have least given me a free bagel!!!
Service was great as usual. Personnel were very friendly & helpful. Just need a little more help in Deli area when line gets too long.
I’ve had the best experience at BJ’s in Canton, Michigan. They are the nicest people, kind, polite, respectful and ready to help. No matter which isle I’m in there seems to be an associate near by available if needed.
Thanks BJ’s
Bill Westland, Michigan
Great shopping experience. Store was clean, shelves were well stocked and any BJ’s associates I saw were helpful in answering questions. Love the digital coupons! Extra savings for sure. Joe was very conscientious at the checkout register. He placed my items in my cart without smashing any of my items. Very polite… job well done! I appreciate all of that…
I would like to acknowledge (2) Employees at the BJ’s Capitol Heights, MD store for their patience, professionalism and knowledge in assisting Me on a very difficult transition
Today! Victoria and Ongia are a great asset to Your Company!
Thank You so Much
I would like to acknowledge (2) Employees at the BJ’s Capitol Heights, MD store for their patience, professionalism and knowledge in assisting Me on a very difficult transition
Today! Victoria and Ongia are a great asset to Your Company!
Thank You so Much
Great Customer Service
This was my 2nd time shopping at BJs. I thought the pricing was great, especially considering what the current pricing of food is now days. The store was very clean, and employees were extremely nice. especially the cashier. Someone was always walking around with a push broom cleaning. The bakery is extremely nice. with fresh cookies and cakes. I spent 4 hours in there today and could have spent more time, but I have to watch my wallet. I hope everyone enjoys the store like I do. I look forward to shopping there more.
I want to acknowledge a young man who gave me exemplary customer service at BJs Club 123 which is located at 8811 Brier Creek Parkway, Raleigh, NC. His name is Jaylen.
I was shopping for an item at the BJs located on Triangle Plantation Drive but it wasn’t available. I had an associate check in the computer to see if one was located at the BJs Brier Creek location. The computer indicated that there was one available. I called that location and spoke to an associate name Jaylen.
Jaylen was very professional, but not only that, he answered the phone with much energy and eagerness. He took the time to locate the item for me and I could tell that he didn’t mind at all.
Although he did inform me that he couldn’t hold the item for me, I did inform him that I was on my way and I thanked him for his wonderful customer service.
I got a chance to thank him personally when I got to the store and let him know how much I appreciated his customer service.
I wanted to take the time to acknowledge outstanding customer service because so many times that’s missing. He could’ve put the phone on the counter for a few minutes, did nothing and told me it wasn’t available (seen it done before) but he didn’t. I really appreciate him taking the time to take care of the customer.
His outstanding customer should be acknowledged by his supervisors and store manager.
On another note, I wish BJs would make doing customer comments much easier. Before I got to this point, I got a box to sign up for online activation for computer services and I also got a popup to sign up for Publishers Clearing House. I’m sure that’s a revenue stream for BJs. but I don’t want to go through all of that. I just wanted to write about excellent customer service from Jaylen and be finished. Oh well.
Good morning, me and my are long time Bj’s customers. I wanted to take the time to acknowledge the outstanding customer service that I received on 02/24/2023 at your Lake Underhill rd. store in Orlando. The gentlemen’s name was Bryan Johnson, he was polite and was very helpful. Me and my wife are both Army veterans and when we get excellent customer service we always like to acknowledge it. I hope that your leadership also acknowledge this young man, employees like him can really make a difference in the customer experience and a stores reputation.
3849 S Delsea Drive, Vineland NJ
First I would like to let you know that you have 2 front end employees, Carmela & Betsy. Carmela is so incredibly helpful, patient and wares a smile on her beautiful face at all times. She hit’s the floor running and just does not stop helping people, even if she overhears someone talking she is there to help. Betsy is also amazing, she is also always there to help anyone in need. Pleasant, smiling never a problem to help anyone.
If I had a retail business I would hire them in a New York minute and give them a big rase from what they are making currently. I can’t say enough about these ladies. I really can’t wait to see them, they lift your spirits every time you see them.
An employee at BJs in Clearwater, FL whose name is my sincere appreciation goes out to Marline M. and employee at BJs in Clearwater, FL who cheerfully went beyond the call of duty to help out this old disabled veteran by taking an unlabeled deli product all the way back from the checkout area for a price tag and return. Employees like Ms M are hard to find these days and perhaps should be given a special award for her attention to customer satisfaction. She is a noteworthy Ambassador for the BJs Company.
My sincere appreciation goes out to Marline M. and employee at BJs in Clearwater, FL who cheerfully went beyond the call of duty to help out this old disabled veteran by taking an unlabeled deli product all the way back from the checkout area for a price tag and return. Employees like Ms M are hard to find these days and perhaps should be given a special award for her attention to customer satisfaction. She is a noteworthy Ambassador for the BJs Company.
Taylor C. at the service desk (Clay,NY) was a great help to me the other day. She went out of her way to help me with an error made on my part. She was kind and courteous…a great employee. Great job Taylor C.!
Thanks to Charlene at the Danvers MA location. She was friendly and kind.