Even though the world has 7 subcontinents and more than 195 countries where more than 7 billion people live, the impact and significance that distance makes in our daily lives have become way too less these days. Maybe the bigger share of this change happened in the last few years where digitalization and several other services took up the pace. One most important one among such services and businesses that picked up pace during the previous years is the courier or parcel service industry. As we started migrating to different states and countries for pursuing education, jobs, and several other reasons and expanding our business relations beyond the boundaries of our countries, the need for courier services and express deliveries kept on increasing through the years.
When we talk about express deliveries, business, and logistics services, FedEx is certainly one of the first names that would pop up in our minds. it is in the year 1971 that the FedEx group was founded. In the whole of the United States of America and other countries, FedEx is a name that is quite familiar to businesses, firms, and common people who use their services for several reasons. So, in this era of digitalization where speed is of the essence, the probability of you being a customer or a prospective customer of the FedEx group is not rare.
So, if you are a regular customer of the FedEx group, or you have availed of the services of the FedEx group in the recent past, visiting fedex.com/welisten will probably be a good idea.
The FedEx group is conducting a customer feedback and satisfaction survey at fedex.com/welisten. So, you can either go to fedex.com/welistenright now and take part in the survey or you can wait until you finish reading the guidelines and instructions provided here to take part in the survey conducted by the FedEx group at fedex.com/welisten.
Why They are Conducting the Survey
The answer to the question “why is the FedEx Store doing this survey?” is straightforward. When we look at the questions in the survey, we can see that it asks about things like accessibility, things to improve, suggestions, employee behavior, issues, and so on. Have you ever pondered why a company would ask its consumers such questions? … Would they be unaware of their cleanliness, areas for improvement, staff conduct, and so on? …Yes and no are the answers. This is due to the fact that the perspectives of a client, an owner, and management on a firm are vastly different. Because the customer is a significant beneficiary of the business, a customer may more readily find out where the firm needs to improve and possibly even how to improve. As a result of receiving such comments, recommendations, and opinions from consumers, the FedEx Store is aiming to become a better version of itself to increase sales, better service customers, and even develop and expand.
Participation in the FedEx customer feedback and satisfaction survey will open the door to not one, but many rewards to you. Firstly, if you take part in the FedEx group’s customer feedback and satisfaction survey at fedex.com/welisten, not only do you share your feedback, suggestions, and opinions, with the FedEx group’s survey wing, the FedEx group takes your information to reward you with a better and more desirable shopping experience at the FedEx on your next visit.
Secondly, since the FedEx group values the time and efforts of its customers very much, they are giving another reward in exchange for the feedback, opinions, and suggestions provided by the customers. This is the coupon code that can be used to avail 5% or 15% discount on the total bill amount that the customer has at the FedEx store.
Survey Rules and Regulations
There are certain rules and regulations, that you will have to abide by if you wish to take part in the FedEx group’s customer feedback and satisfaction survey. Not complying with these rules and regulations is not an option if you wish to take part in the survey. So, the rules and regulations are given below. You may read and understand them properly before you start answering the survey questions.
- You must have possession of a smartphone, laptop, Pc, or any other smart gadget, in proper working condition, and a connection to the internet at the proper speed.
- You must be a legal resident of the USA
- You must have attained the legal age of maturity in your state or province.
- You must not be an employee of the FedEx store.
- You must not be the close relative of any employee of the FedEx store.
- You must be able to read, write and understand either the English language or the Spanish Language.
Steps To Do The Survey
If you are planning to take part in the FedEx Store’s customer feedback and satisfaction survey that is conducted at fedex.com/welisten, you amy do so by closely following the steps that are given below:
1. Take your smart gadget, connect it to the internet and go to the FedEx store’s customer satisfaction and feedback survey website, which is available at fedex.com/welisten.
2. Now, you will reach the welcome webpage of the FedEx survey. Here you can choose the language of your choice.
3. Now go through the survey’s terms and conditions.
4. Choose the type of service you received and the date it was provided. Depending on the service you choose, additional information such as the time of day, an estimate of how long you will have to wait for your delivery, and other data may be required. Make a copy of your receipt for future reference.
5. Now you can start with the survey.
6. Proceed with answering all the survey questions asked by the FedEx group. while doing so, make sure you are as honest and genuine as possible.
7. mention how likely you are to suggest FedEx to your friends, relatives, and acquaintances.
8. In the end, you will be given an opportunity to leave any general comment if you wish to.
9. Now, provide your e-mail id, phone number, etc.
10. Submit your survey.
The FedEx group was founded back in the year 1971, on the fifth of May. It was Fredric W Smith, who founded the FedEx store, fifty years ago. Today, with their headquarters being located in the city of Memphis in Tennessee, the United States, their area of operations is spread around the world. FedEx’s services can be availed of from almost anywhere in the world today.
If you wish to contact the FedEx store for some reason, you can do so by calling them up at 1 (800) 463-3339.
Q1. Where can we access the FedEx customer feedback survey?
Ans. You can access the FedEx customer feedback survey at – fedex.com/welisten
Q2. Is there a reward for taking part in the FedEx customer feedback survey?
Ans. Yes, there is a reward for taking part in the FedEx customer feedback survey.
Q3. What is the reward for taking part in the FedEx customer feedback survey?
Ans. A discount of 10% on the bill amount on your next availing of services from the FedEx store.
You now have all of the information you require to participate in the FedEx store’s customer satisfaction survey that is being conducted at fedex.com/welisten. So, we hope that after reading our article, you have a clear understanding of everything. You may always refer back to our post here if you have any doubts. By providing freight services, business services, logistics services, and express deliveries, now the name FedEx is pretty familiar to people all around the world from different walks of life.